revip007
January 1st, 2009, 07:43 PM
SCAN GUARANTEE - $3.00
WalMarts Hidden FREE Policy
Walmart has an unspoken policy that if the item rings up for a price more than the price on the shelf (and it isn't on clearance) then you can get $3.00 off the item.
BUT....You MUST mention this policy to them, they will not offer it.
And if they are unfamiliar with this policy, it is in the training manual that sits at most check out stands. They have to hit 'price override' button then choose reason code 1, for you to get the item at an additional $3.00 off.
The FREE part is if the item is under the $3.00 you get it free. For instance, you buy some paper towels that the shelf says are 92¢ and they are not clearance, but they ring up at 1.32. You would then let them know that the price is wrong and that you are requesting the $3.00 discount or in this case the item FREE.
IF the checker is unfamiliar with this and they don't have a training manual handy, then get a red coated (CSM) person over, if that doesn't help, a manager will do fine. If they also dispute this, then you would want to go to the Layaway department or Customer service area and on the wall you will see the local number for the District Manager to call.
This information is NOT posted anywhere (in store) but in the training manual, so it IS approved by corporate since they approve the training manuals. You can confirm this with the store manager at customer service.
AND
In Michigan:"bounty" law, that if an item is marked one price and scans another price you get the difference plus the difference x10 up to $5.00.
WalMarts Hidden FREE Policy
Walmart has an unspoken policy that if the item rings up for a price more than the price on the shelf (and it isn't on clearance) then you can get $3.00 off the item.
BUT....You MUST mention this policy to them, they will not offer it.
And if they are unfamiliar with this policy, it is in the training manual that sits at most check out stands. They have to hit 'price override' button then choose reason code 1, for you to get the item at an additional $3.00 off.
The FREE part is if the item is under the $3.00 you get it free. For instance, you buy some paper towels that the shelf says are 92¢ and they are not clearance, but they ring up at 1.32. You would then let them know that the price is wrong and that you are requesting the $3.00 discount or in this case the item FREE.
IF the checker is unfamiliar with this and they don't have a training manual handy, then get a red coated (CSM) person over, if that doesn't help, a manager will do fine. If they also dispute this, then you would want to go to the Layaway department or Customer service area and on the wall you will see the local number for the District Manager to call.
This information is NOT posted anywhere (in store) but in the training manual, so it IS approved by corporate since they approve the training manuals. You can confirm this with the store manager at customer service.
AND
In Michigan:"bounty" law, that if an item is marked one price and scans another price you get the difference plus the difference x10 up to $5.00.